Legal

The short version: we read public storefront data, we do not touch your admin, and what we sell is a data check — not legal, tax or compliance advice.

What this service is

CatalogEye produces an automated report about a Shopify storefront's publicly visible product catalog. It checks whether specific product data fields are present and well-formed, compares the result against a benchmark, and suggests fixes.

Every finding is a factual observation about published data. If a product has no weight value, that is a fact — not an opinion, a score, or a prediction of your revenue.

What this service is not

• It is not legal, tax, accounting or compliance advice.
• It is not a guarantee that your store will pass any platform review, rank better, or make more money.
• Revenue figures in the report are estimates built on assumptions that are stated next to each number. Substitute your own inputs and the numbers move.
• Benchmark values are curated reference points, not a live industry database.

Data we read and store

We read the same public data any browser can load from your storefront: product listings, variant fields, policy pages and sitemap language tags. We never request admin access, OAuth scopes, or a data export.

We store: the report itself, the domain you scanned, the email you used at checkout, and webhook records from our payment provider. We do not store customer data from your store, because we never receive it.

Reports live at an unguessable private URL. Anyone with the link can open it — treat it as you would a shared document.

Refunds

You can request a refund within 7 days of purchase, no questions asked. Reply to the delivery email with your order reference.

When a refund is issued, the report link is revoked. If you were charged and cannot open a report, email us and we will either restore access or refund — we keep a record of every order and every report view, so this is checkable rather than debatable.

Privacy

We collect the minimum needed to deliver and support the report: the domain scanned, the checkout email, and payment metadata from our merchant of record. We do not sell data, and we do not run advertising trackers on this site.

Payments are processed by our merchant of record, which handles card data and applicable sales tax. We never see your card number.

To have your data removed, email us with the domain or order reference and we will delete the report and its records within 30 days.

Contact

For anything on this page — refunds, data removal, a wrong finding in a report — reply to the delivery email or write to hello@catalogeye.com.